How to be a Business Coach - PDF ebook

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Business coaches help people to improve how they manage a business. Their role is not just to provide advice or information; but also to motivate the client, help them focus and become more decisive and confident in their work.

Where are Business Coaches Found?
What is a Business Coach?
Difference between Occupational and Organisational Psychology
How do Business Coaches differ from other coaches?
A Case Study
Giving Advice
Dealing with Feedback
Models of Coaching
Active Listening
Minimal Responses
Brief Invitations to Continue
Non-Verbal Behaviour
GROW Coaching Model
Goal
Reality
Options
Way Forward/Wrap Up
TGROW Coaching Model
OSKAR Model
Outcome
Scaling
Know-How
Affirm and Action
Review
CLEAR Model
Contracting
Listening
Exploring
Action
Review
Co-Active Approach
Other Benefits of Coaching

Chapter 2: PSYCHOLOGICAL THEORIESWHICH INFORM BUSINESS COACHING

CBT (Cognitive Behavioural Therapy)
Overgeneralisations
Catastrophising
Personalisation
Gestalt
Psychodynamic
Systems Approach

Chapter 3: BUSINESS KNOWLEDGE WHICH INFORMS BUSINESS COACHING

Types of Business
Business Ownership
Not for Profit Businesses
For Profit Businesses
Some businesses are also regulated businesses.
Leadership Roles
Shareholders
Board of Directors
CEO
Executive
Manager
Management Principles
Business Planning
Finances
Work Cultures

Chapter 4: THE COACHING RELATIONSHIP & COACHING QUALITIES

Building Rapport & Trust
Confidentiality
Business Knowledge
Personal Skills
Set guidelines
Becoming a Business Coach - Regulations

Chapter 5: COACHING PEOPLE TO UNDERSTAND THE BUSINESS AND SET GOALS

Goal setting
Continuing to Improve
Measuring Goals
Problem Solving

Chapter 6: COACHING PEOPLE TO IMPROVE LEADERSHIP EFFECTIVENESS

Case Study
Leadership Development
Defining Leadership
Dealing with a Crisis

Chapter 7: COACHING PEOPLE FOR A BETTER WORK/LIFE BALANCE

Stress Management
Burnout
Dealing with Stress
Stress Management Techniques

Chapter 8: COACHING PEOPLE FOR BETTER WORKPLACE RELATIONSHIPS

Social loafing and encouraging more responsibility taking
Timekeeping
Insubordination
Staff Development and Motivation
Conflict in the workplace – techniques to deal with conflict

Chapter 9: ENDING THE COACHING - BUSINESS REVIEW

Feedback
Further reading and study
More ebooks available
Courses available