Business Coaching Fundamentals- Short Course

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Self Paced 20-hour course to help you understand the Fundamentals of Business Coaching

Business coaches are professionals who guide their clients through identifying problems in their businesses and assist them in creating solutions to maximise their success. No matter if a business is at the planning stage or well established a skilled coach can bring fresh insight into their operations. The course focuses on the use of active listening and the GROW model as a basis for coaching. You will also learn about the business coaching fundamentals, different theories and approaches and business knowledge that can inform coaching.

Our 20 hour courses are self paced and will help you understand a topic in a short amount of time. You can work through the course when you like- test yourself with mini-tests along the way. There are extra case studies or research you can undertake if you would really like to get into the topic. Once you have completed the lessons and self assessment tasks, there is a final exam undertaken online- you can then download your personalised certificate.

Course Content

This course has nine lessons. Each lesson has a corresponding online self-assessment test.

LESSON 1 BUSINESS COACHING FUNDAMENTALS

Where are Business Coaches Found?
What is a Business Coach?
Difference between Occupational and Organisational Psychology
How do Business Coaches differ from other coaches?
A Case Study
Giving Advice
Dealing with Feedback
Models of Coaching
Active Listening
Minimal Responses
Brief Invitations to Continue
Non-Verbal Behaviour
GROW Coaching Model
Goal
Reality
Options
Way Forward/Wrap Up
TGROW Coaching Model
OSKAR Model
Outcome
Scaling
Know-How
Affirm and Action
Review
CLEAR Model
Contracting
Listening
Exploring
Action
Review
Co-Active Approach
Other Benefits of Coaching
Using the GROW Model – The Start of the Process
Lesson 1 additional reading
Review what you have been learning

LESSON 2 PSYCHOLOGICAL THEORIES WHICH INFORM BUSINESS COACHING

CBT (Cognitive Behavioural Therapy)
Overgeneralisations
Catastrophising
Personalisation
Gestalt
Psychodynamic
Systems Approach
Using the GROW model – Setting Goals
Lesson 2 additional reading
Review what you have been learning

LESSON 3 BUSINESS KNOWLEDGE WHICH INFORMS BUSINESS COACHING

Types of Business
Business Ownership
Not for Profit Businesses
For Profit Businesses
Some Businesses are also Regulated Businesses
Leadership Roles
Shareholders
Board of Directors
CEO
Executive
Manager
Management Principles
Business Planning
Finances
Work Cultures
Using the GROW model – The Current Reality
Lesson 3 additional reading
Review what you have been learning

LESSON 4 THE COACHING RELATIONSHIP & COACHING QUALITIES

Building Rapport & Trust
Confidentiality
Business Knowledge
Personal Skills
Set guidelines
Becoming a Business Coach - Regulations
Review what you have been learning

LESSON 5 COACHING PEOPLE TO UNDERSTAND THE BUSINESS AND SET GOALS

Goal setting
Continuing to Improve
Measuring Goals
Problem Solving
Reflecting on the Coach Client Relationship
Lesson 5 additional reading

LESSON 6 COACHING PEOPLE TO IMPROVE LEADERSHIP EFFECTIVENESS

Case Study
Leadership Development
Defining Leadership
Dealing with a Crisis
Cultural Diversity in the Workplace
Lesson 6 additional reading
Review what you have been learning

LESSON 7 COACHING PEOPLE FOR A BETTER WORK/LIFE BALANCE

Stress Management
Burnout
Dealing with Stress
Stress Management Techniques
Reduce Stress, Improve your career
Using the GROW model – Obstacles and Opportunities
Lesson 7 additional reading
Review what you have been learning

LESSON 8 COACHING PEOPLE FOR BETTER WORKPLACE RELATIONSHIPS

Social Loafing and Encouraging More Responsibility Taking
Timekeeping
Insubordination
Staff Development and Motivation
Conflict in The Workplace – Techniques To Deal with Conflict
Using the GROW model – Will/The Way Forward
Lesson 8 additional reading
Review what you have been learning

LESSON 9 ENDING THE COACHING - BUSINESS REVIEW

Feedback
Using the Grow Model – Some Final Tips
Lesson 9 additional reading
Review what you have been learning
Final Assessment

How does this course work?

You can enrol at any time.
Once you have paid for the course, you will be able to start straight away.
Study when and where you like. Work through at your own pace.

You can download your study-guide to your smart phone, tablet or laptop to read offline.

There are automated self-assessment tests you can complete at the end of each lesson. You can attempt these as many times as you wish and each time, upon completion, you can see your results. You will need internet access to complete the self assessment tests.

At the end of the course, you are presented with a large assessment which can be attempted online, anywhere, anytime. If you achieve a 60% pass in the exam; you immediately receive a downloadable certificate of completion with your name on it. If you do not achieve a 60% pass rate, you can contact us to re-sit your exam.

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